COVID-19 Updates

The coronavirus, also known as COVID-19, has affected the United States as well as Wisconsin with more cases reported daily. Like influenza, the elderly are most at risk for complications or death from COVID-19. Morrow Home Community, in partnership with the Center for Medicare and Medicaid Services (CMS), is following recommended measures for long term care (LTC) facilities to decrease the risk of transmission.

COVID-19 Facts – Protect Your Family

Wisconsin’s Department of Health Services (DHS) COVID-19 Information

Center for Disease Control (CDC) COVID-19 Information

As of 8/4/2020:

Our Infection Prevention Team continues to monitor our staff and residents very closely for possible exposures to COVID-19 to help decrease and mitigate the spread of the virus.  We are pleased to share that all employees who have tested positive have recovered and returned to work.  Cumulatively to date, the Nursing Home has had 7 staff members test positive for COVID-19 and Assisted Living has had 1 staff member test positive.  All employees have recovered and returned to work.  No Nursing Home residents have tested positive for COVID-19.  Two Assisted Living residents tested positive and have recovered.

Our most recent round of testing for Nursing Home employees was completed today, 08/04/2020, and we hope to have those results soon.  Morrow Home continues to wait for additional guidance on routine testing for Assisted Living employees as the current recommendations from the Wisconsin Department of Health are not to routinely test those staff members.  Residents will only be tested in the event they present with symptoms of illness or have an exposure to a person who is positive for COVID-19.

We have enjoyed watching our residents and family members reconnect during outdoor visits.  Although we understand that some of the restrictions are challenging for visitors and residents, please know that we are doing everything possible to keep people  safe during these encounters, while also trying to provide for the social well-being of everyone involved.  If you have not already done so, please view the video on outdoor visitation posted on our Facebook page, so you know what to expect during your visits.  We will keep our community apprised of changes to our COVID-19 status and if there is a positive case that places our campus at risk, these visits may be suspended for an observation period of 14 days or more.

Our team strives to continue our efforts to remain transparent and keep everyone informed of our current situation.  Our previous interventions to keep our campus safe remain in place including the use of facemasks, social distancing, hand hygiene, staff and resident education, alterations to activities and dining and restrictions on campus entry.  Thank you for your continued community support as we utilize the guidance offered by our regulating agency to keep our campus as safe as possible.


As of 7/27/2020:

Our Infection Prevention Team has been rigorously following potential new developments regarding COVID-19 in our facility. We are monitoring our staff and our residents very closely for possible exposures to the virus to help decrease and mitigate the spread. When an employee reports they have had an exposure to a positive COVID-19 case, the employee is asked to self-isolate at home for 14 days and undergo additional COVID-19 testing. We were notified that an employee who had been exposed to COVID-19 and was self-isolating at home has now tested positive for the virus. Because the employee has not been at work since exposure to the virus, this confirmed positive case does not place our residents or other staff at risk.

To date, the nursing home has had 7 staff members test positive for COVID-19 and assisted living has had 1 staff member test positive. All except one of these cases has recovered and returned to work. No nursing home residents have tested positive for COVID-19. Two assisted living residents tested positive and have since recovered. The next round of routine nursing home staff testing will be on August 4th, 2020. We are awaiting additional guidance from Wisconsin DHS on testing assisted living staff members.

Because there is no risk of exposure to other staff or residents due to this positive case, we can still look forward to outdoor visitation and beauty shop services at this time. Please note, however, that if there is a positive case that places our campus at risk, these services may be suspended for an observation period of 14 days or more.

Our team strives to continue our efforts to remain transparent and keep everyone informed of our current situation. Our previous interventions to keep our campus safe remain in place including the use of facemasks, social distancing, hand hygiene, staff and resident education, alterations to activities and dining and restrictions on campus entry. Thank you for your continued community support as we utilize the guidance offered by our regulating agency to keep our campus as safe as possible.


As of 7/16/2020:

We are pleased to announce that there are no new cases of COVID-19 affecting either staff or residents since our last round of COVID-19 testing!  Cumulatively to date the Nursing Home has had a total of 6 employees test positive for COVID-19.  All of those employees are recovered and have returned to work.  There are 0 resident cases in the Nursing Home.  The Assisted Living Division cumulatively had 1 staff member and 2 residents test positive.  Those cases are also recovered.

Visitation is still restricted at this time but please contact our campus for assistance with setting up video or window visits and phone calls to stay in touch with loved ones.  Evening visits are available on Thursdays starting this week and are by appointment only, so please call ahead and reserve a time.  Our team is excited to announce that the State of Wisconsin has started to release some guidance on conducting outdoor visits for our residents with family and friends.  We will update everyone again with information when these outdoor visits become available.

We continue to do routine screening and testing of staff to ensure we can quickly identify and contain any positive cases of COVID-19.  The next testing date for nursing home employees will be Tuesday, July 21st, 2020.  The state of Wisconsin should release additional guidance soon on testing employees in Assisted Living Facilities.  Routine resident testing is no longer recommended.  Residents will be tested when admitted and again if they develop any concerning symptoms.

Our previous interventions to keep our campus safe remain in place including the use of facemasks, social distancing when possible, frequent hand hygiene, staff and resident education, alterations to activities and dining and restrictions on campus entry.  Thank you for your continued support during this difficult time.


As of 7/15/2020:

All Adult Living Services residents and staff were tested for COVID-19 again on Monday, July 13th.  All of the results we have received as of 7/15 have been negative.  Please continue to check our Facebook page and website for further updates.


As of 7/9/2020:

Our Infection Prevention Team has some good news to share with you regarding our fight against COVID-19.  We are pleased to announce that there are no new cases of COVID-19 affecting either staff or residents since our last update.  Cumulatively to date the Nursing Home has had a total of 6 employees test positive for COVID-19.  At this time all of those employees are recovered and have returned to work.  There are 0 resident cases in the Nursing Home.  The Assisted Living Division cumulatively had 1 staff member and 2 residents test positive.  All of those cases continue to be considered recovered.

We have seen increases in cases in Monroe County and surrounding areas and want to remind everyone to please continue to stay safe and healthy during this time.  Visitation is still restricted at this time but please contact our campus for assistance with setting up video or window visits and phone calls to stay in touch with loved ones.  We will be adding a couple of evening visitation slots starting Thursday next week, by appointment only, to ensure appropriate staffing to deliver necessary resident care.

We continue to do routine screening and testing of staff to ensure we can quickly identify and isolate positive cases of COVID-19.  The next testing date for employees will be Tuesday, July 21st, 2020.  The next testing date for residents will be Monday, July 13th, 2020.  After this round of resident testing, the Department of Health and Human Services has informed us that routine resident testing is no longer recommended.  Residents will be tested when admitted and again if they develop any concerning symptoms.  Routine staff testing will continue to be conducted every two weeks. 

Our previous interventions to keep our campus safe remain in place including the use of facemasks, social distancing when possible, frequent hand hygiene, staff and resident education, alterations to activities and dining and restrictions on campus entry.

Thank you for your continued support during this difficult time.  We hope that together, as a community, we can find the strength to continue this fight and keep everyone as safe and as healthy as possible.


As of 7/1/2020:

Our Infection Prevention Team continues our battle against COVID-19 and we wanted to take the time to update our friends and families regarding the current situation in our building and actions we have taken to protect your loved ones.  We are pleased to announce that there are no new cases of COVID-19 affecting either staff or residents since our update last week.  Cumulatively to date the Nursing Home has had a total of 6 employees test positive for COVID-19.  Of those 6 employees, 5 have recovered and one remains off of work for the necessary period of time.  There are 0 resident cases in the Nursing Home.  The Assisted Living has had 1 employee test positive for COVID-19 and that employee has since recovered.  Additionally, 2 Assisted Living residents previously tested positive for COVID-19 and those residents are also considered recovered.

As positive cases continue to rise in Monroe County and surrounding areas we want to remind everyone to stay healthy and safe during this time.  Due to the sustained community spread of this virus, visitation will continue to be restricted.  We encourage our friends and families to contact our campus for assistance with setting up video or window visits and phone calls to stay in touch with loved ones.  Families and friends might also consider sending cards, photos or care packages.

We continue to do routine screening and testing of staff and residents to ensure we can quickly identify and contain any positive cases of COVID-19.  The next testing date for Nursing Home employees will be Tuesday, July 7th, 2020.  The next testing date for Nursing Home residents will be Monday, July 13th, 2020.  Assisted Living’s staff and residents will be tested during the week of July 6th – more details to follow.  Our previous interventions to keep our campus safe remain in place including the use of facemasks and eye protection for all staff, social distancing when possible, frequent hand hygiene, staff and resident education, alterations to activities and dining and restrictions on campus entry.

As always, thank you for your continued thoughts and support as we navigate through this difficult time.  If you have any questions please do not hesitate to contact us.


As of 6/25/2020:

The Morrow Home Infection Prevention team continues to track staff exposures to the coronavirus when they are out in the community.  When a staff member reports they have been exposed to a person who is positive for COVID-19 the staff member is asked to remain at home and isolate for 14 days.  One Nursing Home staff member who reported a community exposure was isolating at home for the required amount of time has now tested positive for COVID-19.  The staff member has not been at work since before the exposure date so this positive case does not pose a risk to our residents or employees.

Morrow Home Community is taking the threat of COVID-19 very seriously.  As we see increases in the spread of this virus throughout Monroe County, we will likely have more staff members test positive for this virus. We have provided ample education to our staff members on how to stay safe and how to keep our residents safe.  In addition to education, we have also provided masks and hand sanitizers to take home with them.  We will continue to adhere to the measures we have put in place to keep everyone safe including staff wearing masks when working, staff wearing eye protection when working, proper hand hygiene, social distancing in employee areas, staff screening, and daily resident monitoring for any symptoms.

We will continue testing our residents and staff members at least every two weeks and will keep the community apprised of any changes and updates.  We want to sincerely thank our community for all of your support and encouragement during this challenging time


As of 6/24/2020:

Morrow Home Community staff have been working very hard to contain the spread of COVID-19 and ensure our residents remain safe.  We wanted to update our families and friends with some good news regarding our efforts.  As of 06/24/2020 the 5 non-direct care Nursing Home staff members that tested positive for COVID-19 in previous weeks have all recovered and are doing very well.  The Morrow Home Community has not had any positive Nursing Home resident cases to date.  Cumulatively, since the initial update, there have been 5 Nursing Home staff cases and 0 Nursing Home resident cases.

The Assisted Living employee that was positive for COVID-19 has also recovered and is doing well.  Two Assisted Living residents did test positive for COVID-19 and are isolating in alternative locations during their recovery.  Additional safety measures are being taken because of those positive cases. Cross traffic from the Nursing Home to Assisted Living has been minimized.  This means there are new restrictions on visitation between Assisted Living and Nursing Home residents and that all beauty shop services and appointments have been cancelled or postponed.  Although inconvenient, please understand these measures are to protect the health and safety of everyone receiving care and services at Morrow Home. 

Staff and residents of Morrow Home Community will continue to undergo active monitoring for infectious symptoms at least daily and routine testing for COVID-19 at least every two weeks.  All other previous interventions remain in place including visitor restrictions, cancellation of communal dining and activities as well as staff and resident education.  We will keep everyone updated when any of the restrictions are lifted.

We want to thank the community for the outpouring of support we have received.  We will continue to do our absolute best to keep your loved ones safe.


As of 6/21/20:

Dear Family and Friends:

We continue to place high regards to remain transparent and communicate frequently to our residents, families and community during this COVID pandemic.

Our assisted living campus underwent COVID-19 testing of both staff and residents on 6/19/2020. As of 6/20/2020, we were notified that two assisted living residents residing on campus tested positive for COVID-19. We have contacted all staff and residents who may have had a potential exposure with these positive cases and will continue to monitor all others for symptoms. We are working closely with the Monroe County Public Health Department regarding following up testing and contact tracing. We are anticipating follow up COVID testing to occur again this coming week for all assisted living staff and residents.

We continue to stress the importance of keeping our residents within the facility and discouraging them from going out to appointments unless medically necessary and avoiding accessing the community. Education continues with our staff as well to use extreme caution within the community and surrounding areas, to ensure they’re wearing a mask and practicing social distancing as we are seeing an uptick of positive cases. As an additional safety measure, we are discouraging crossover of all residents into other living areas including the nursing home until further notice. Campus wide safety measures are adhered to including restricting visitation, wearing surgical face masks when at work, performing frequent hand washing, social distancing and cleaning.  We continue to discuss further campus wide modifications to our normal functioning to reduce potential exposure and outbreak.

If you have any questions, please do not hesitate to reach out to us. We want to assure you we continue to do everything possible to contain this virus and prevent it from affecting any additional staff or residents.


As of 6/16/2020:

In our efforts to remain transparent in our fight against COVID-19 we would like to notify our residents and families of some new information regarding the results from COVID-19 staff testing that was performed.  On 06/10/2020 we received notice that we had one staff member positive for COVID-19.  The employee’s contacts were promptly identified and asked to self-isolate at home.  Since that time, three additional non-direct care employees have tested positive for COVID-19, all of whom had contact with the first case.  Cumulatively, we now have four combined nursing home staff cases positive for COVID-19.  These employees have not had any resident contact.  Additionally, one of our Assisted Living employees has tested positive for COVID-19.  This employee’s potential contacts have been identified and asked to remain at home to self-isolate.

Morrow Home Community will be routinely testing residents and staff every two weeks. We will continue to adhere to safety interventions and protocols that are already in place, including restricting visitation, wearing surgical facemasks when at work, wearing face shields or goggles while at work, performing frequent hand washing, social distancing and cleaning.

If you have any questions, please feel free to reach out.  We want to assure you that we are doing everything possible to contain this virus and prevent it from affecting our residents and any additional staff members.


As of 6/12/2020:

To Our Morrow Home Friends and Families:

The goal of Morrow Home Community is to keep our residents and staff as safe as possible during this pandemic while remaining transparent in our fight against the COVID-19 infection. At this time two non-direct care staff members have tested positive for COVID-19 and are self-isolating at home. To ensure the continued safety of the residents and other staff the Infection Prevention RN identified potential contacts to the two confirmed cases. These potential contacts will remain at home to self-isolate for two weeks and monitor and report their symptoms. At the direction of the Wisconsin Department of Health, additional COVID-19 tests are being performed for all staff and residents and should be completed by early next week.

Leadership at Morrow Home Community has been reaching out to the friends and families of our residents to provide information and the opportunity to ask questions. Our team remains vigilant in our efforts to mitigate the risks of this infection. The interventions that have been in place since March remain in place including restricted visitation, the use of facemasks, social distancing, increased cleaning, and increased education for our staff on infection control practices. In addition to these interventions, we will also be requiring staff wear goggles or face shields at all times when in the facility and implementing routine testing of residents and staff every two weeks.

We will continue to provide regular updates as new information emerges and extend our sincerest gratitude for the support and prayers from our community. Please rest assured that we will do everything possible to keep your loved ones safe and to keep you informed.


As of 6/10/2020:

Morrow Home Community has been working with our State Agency and the Monroe County Health Department to study and decrease the risk of transmission of the COVID-19 infection to the vulnerable people we care for. We are required to notify all residents, families and staff members if there are any positive cases of COVID-19 on our campus. We were notified today that a staff member, who does not have direct contact with the residents, has tested positive for COVID-19. Because of changes we made earlier this year to limit unnecessary exposures, the risk of transmission to our residents from this positive case is very low and the Monroe County Health Department has not recommended any additional COVID-19 testing at this time. Anyone working in the facility who potentially had contact with the positive staff member has been asked to remain home pending further guidance.

We remain committed to the safety of our residents and staff. For that reason, visitation to the facility by any non-essential medical personnel continues to be restricted. We will be following recommendations made by our agencies for continued testing and treatment. All of the plans we have to keep our residents safe remain in place. Licensed nursing staff are still actively monitoring our residents for any symptoms of respiratory illness. Staff continue to wear surgical masks to protect our residents and each other from the potential spread of COVID-19. Our supply of personal protective equipment is adequate to maintain these safety precautions.

We will be monitoring this situation daily. If there are any new occurrences or recommendations by our Public Health Department we will contact you to ensure you remain up-to-date on the current situation in our facility.


As of 5/15/2020:

Friends and family of Morrow Home Community:  The changes to Wisconsin’s “Safer at Home” order do not affect visitation to our vulnerable community as we will continue to follow the federal guidelines provided by CMS and the CDC.  Morrow Home Community will be restricting visitors until Phase 3 of the government’s Opening up America guidelines or other state or federal directive.  For more information about this, click here.


As of 3/23/2020:

“All hands on deck” has become the new norm at Morrow Home Community.  Since we had to stop communal dining and activities last week, our staff have done a great job adjusting to this change.  Multiple departments have pitched in to help wash hands and pass trays at meal times.  Recreation Therapy and Social Services staff have been assisting with Facetime and Skype to help keep our residents and families connected.  We tried “Hallway Bingo” on Friday while maintaining social distancing and it actually went very well!  

We continue to screen staff prior to their shift and assess residents for signs and symptoms of COVID-19 each shift.  We truly appreciate the dedicated staff who have set aside their personal stressors like daycare, education, finances, and health concerns to care for our residents.  We couldn’t do it without you!


As of 3/16/2020:

Morrow Home Community, like all long-term care communities nationwide, is following our Federal guidelines regarding the management of COVID-19.  These guidelines are in place for at least 30 days and will be extended if needed.  All of our staff are screened for respiratory illness prior to the start of each shift and are excluded from work if needed.  Visitation to the facility is restricted and group dining and activities have been cancelled.  Staff have modified their duties to include more personal visits to help support the residents during this time.  We appreciate the positive feedback from the community as we make the difficult yet necessary changes to keep our residents safe.


As of 3/13/2020:

Effective March 13, 2020, we have made some changes to our visitation policy due to the coronavirus threat that we are facing. In order to keep our residents and staff safe, we are restricting all visitors with the exception of end-of-life situations for loved ones. Please know this decision was not made lightly and we will be providing additional emotional support to your loved ones during this challenging time. We are getting new information from the Health Department and CDC daily. Please check our Facebook page or website (www.morrowhome.org ) or call our main number (608-269-3168) to stay updated.


As of 3/11/2020:

The most recent guidance from CMS regarding visitors to LTC facilities is the following:

Facilities should actively screen and restrict visitation by those who meet the following criteria:

  1. People displaying signs or symptoms of a respiratory infection, such as fever, cough, shortness of breath, or sore throat.
  2. In the last 14 days, anyone who has had contact with someone with a confirmed diagnosis of COVID-19, or under investigation for COVID-19, or are ill with respiratory illness.
  3. Anyone who has traveled internationally within the last 14 days to countries with sustained community transmission. For updated information on affected countries visit: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
  4. People who are residing in a community where community-based spread of COVID-19 is occurring.

If you meet the above criteria, we ask that you do not visit Morrow Home Community until you no longer meet the criteria. Coronavirus can be transmitted by someone without noticeable signs or symptoms of illness.  For that reason, the Federal Government has asked that we discourage visitors until further notice.  If you do visit, we ask that you limit your movements within the facility to the resident’s room when possible.  Please reduce walking the halls or going to the dining room. As new information becomes available, we may need to make further limits of visitation based on the guidelines issued from CMS, the Department of Health and Human Services, and the Centers for Disease Control to keep our residents, staff and community healthy.

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