In the changing world of healthcare, we have had to adjust to decreased reimbursement, limited human resources, increased resident acuity, and increased consumer demand for quality. This change has been difficult for all long-term care facilities, but has been made easier for Morrow Home.
All nursing facilities are required by Federal Law to implement a quality improvement program. Morrow Memorial Home has chosen The WAQA Program as our quality improvement program.
Utilizing Federal and State guidelines, the program is aimed at providing quality care through best practices. WAQA believes that the key to promoting best practice is through teamwork and empowerment of line staff. Along with improved quality care, WAQA homes have seen a decrease in staff turnover related to the increase in staff decision-making and responsibility. All employees need to feel that they are an integral part of what makes a facility work and WAQA does just that. WAQA Innovative Solutions for Integrated Health care was developed in 1994 by a group of not-for-profit Wisconsin long term care facilities that wanted to take a proactive stance regarding managed care. Morrow Memorial Home became a part of WAQA in 1999 with the implementation of the WAQA Program.
In order to provide best practice, extensive staff training must occur. Care resource teams are educated on best practice of different care modules, and then share this knowledge with their fellow coworkers. They then become the care module experts and assist staff with implementing programs that promote quality of life.
Frequently asked Questions:
How is Morrow Home able to assess the effectiveness of our WAQA program?
How is resident WAQA data kept confidential?
What staff benefits are there for WAQA?
What resident benefits are there for WAQA at Morrow Home?